Privacy policy

Effective Date: May 13, 2026

This Privacy Policy describes how StacyWilkes collects, uses, and protects your personal information when you visit or make a purchase from https://www.stacywilkes.com/.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information
When you place an order or contact us, we may collect your name, billing address, shipping address, email address, phone number, and order details.

Payment Information
Payments are processed securely through third-party payment providers. We do not store your full credit card number or full payment details on our servers.

Device and Usage Information
We may collect information about your device, browser, IP address, pages viewed, referring websites, and how you interact with our website.

Customer Support Information
When you contact us, we may collect the information you provide in your message, including order numbers, product questions, or return requests.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Process returns, refunds, and exchanges
Improve our website and customer experience
Detect and prevent fraud or unauthorized activity
Comply with legal, tax, and regulatory obligations
Send service-related communications

3. Sharing Your Information

We may share necessary information with trusted third parties, including:

Payment processors
Shipping carriers
Order fulfillment service providers
Website hosting and e-commerce platform providers
Analytics and marketing service providers
Legal or regulatory authorities when required by law

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and support advertising or marketing activities.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

5. Email Communications

If you subscribe to marketing emails, we may send promotional messages. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Transactional emails, such as order confirmations and shipping updates, may still be sent as necessary.

6. Data Security

We take reasonable measures to protect your personal information. Our website uses secure technologies such as SSL encryption to help protect data transmitted through our website.

However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting, and dispute resolution.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
Request information about how your data is used

To exercise your rights, please contact us at info@stacywilkes.com.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

StacyWilkes
5863 Tenth Line W, Mississauga, ON L5M 6V4, Canada
Email: info@stacywilkes.com
Phone: +1 209-435-5189